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Frequently asked questions
Payment
1.
Does my game have to have a payment system?
No, this is not a mandatory requirement. It is possible to integrate free games without a payment system.
2.
Can I use my own payment system?
All users who register for your game over the Bigpoint portal may only use the Bigpoint payment system as a method of payment. If you have already integrated your own payment system, it must be deactivated for this user group. This is the only way we can guarantee our users the security and quality which they have come to expect. You will also benefit from their trust in the Bigpoint system.
3.
How and when will I be paid?
You’ll receive your portion of the revenues on a monthly basis. You’ll receive payment from Bigpoint on the 21st of each month for the revenues made from the previous month. However, this amount must exceed a minimum of USD $50. If it does not exceed this amount, it will be carried over to your account for the following month. So that we can transfer your money to you, you'll have to provide us with your bank account information. There is a special area in the DevLounge for you to do this.
4.
How can I check the success of my game on Bigpoint.com?
In the DevLounge, we offer several options top check on your game. Thanks to comprehensive statitics, you can view how much income your game is generating at any time, or how many Bigpoint community users are playing your game.
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